This Shipping and Returns Policy outlines the procedures and guidelines for the delivery of products purchased from Waistbeltbyte operating the website waistbeltbytecom and the process for returning items This policy is an integral part of our Terms of Service By placing an order with us you acknowledge that you have read understood and agree to be bound by the terms set forth below
Shipping Policy
We are committed to delivering your orders in a timely and secure manner Please review the following information regarding our shipping processes
Processing Time All orders are processed within one to three business days after receipt Orders are not processed or shipped on weekends or holidays
Shipping Areas and Carriers We currently ship to a specified list of countries as indicated during the checkout process Shipping options and carriers may vary depending on your delivery location You will be presented with available shipping methods and associated costs at the time of checkout
Shipping Costs Shipping costs are calculated based on the destination package weight and selected shipping service These charges are displayed clearly during the checkout process before you finalize your purchase
Order Tracking Once your order has been shipped you will receive a confirmation email containing your tracking number and a link to monitor your shipments progress Delivery times are estimates provided by the carrier and are not guaranteed by Waistbeltbyte
Delivery Issues While we strive for a seamless delivery experience we are not liable for delays caused by the shipping carrier customs procedures or other factors beyond our reasonable control If your package appears lost or damaged in transit please contact the carrier directly using the provided tracking information For further assistance you may contact us at vip@waistbeltbyte.com
Returns & Refunds Policy
We want you to be completely satisfied with your purchase from waistbeltbytecom
Eligibility for Returns We offer a 14day return policy from the date of delivery To be eligible for a return your item must be unused and in the same condition that you received it It must be returned in its original packaging with all tags attached and including any accessories or documentation A proof of purchase is required
NonReturnable Items Certain items are nonreturnable for hygiene and safety reasons including but not limited to personalized or customized belts and items marked as final sale
Return Process To initiate a return please follow these steps
1 Contact our customer service team within the 14day return window by email at vip@waistbeltbyte.com
Please provide your order number and the reason for the return
2 Our team will review your request and if eligible provide you with a Return Merchandise Authorization RMA number and detailed instructions
3 Securely package the item in its original packaging and include all original contents Please include a copy of your order confirmation or a note with the RMA number inside the package
4 Ship the return to the following address Please note that we recommend using a trackable shipping service
Waistbeltbyte
Return Address: Room E, 15th Floor, Flat 67, Fanny Ming Building, 193 Fanny Ming Road, Wan Chai
